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The problem is: businesses aren’t equipped to move at this breakneck pace. “Companies have had to drastically automate and transform their processes, which has led to a massive digitization effort in a very short timeline.”. The world's #1 CRM, available on major public clouds Salesforce, [NYSE: CRM], the global leader in CRM, today announced Salesforce Hyperforce , a reimagination of the company's platform architecture built to securely and reliably deliver the Salesforce Customer 360, including Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Industries and more, on major public clouds. As of March 2020, our low-code approach has helped Salesforce customers automate more than 325 billion processes, an increase of 25% YoY. “This is a stellar exit strategy for Slack,” said Kate Leggett, an analyst at Forrester Research. Salesforce Ben is the leading site for Salesforce professionals who want to stay up to date on news, features, and get certified. Lightning News in more Countries. Catch the Release: It’s as Simple as 1-2-3 At Salesforce, we’re proud to deliver hundreds of innovative features to you three times a year during our seasonal releases: Spring, Summer, and Winter. The goal for Snowflake is to make it easier to move data onto its platform and query it across sources including investor Salesforce. Salesforce has entered into a definitive agreement to acquire Slack for around $27bn. Salesforce Anywhere (Beta) Salesforce Anywhere allows us to collaborate with other users on records and get real-time updates. Looking for Salesforce Consultants based in the UK? On the Auto Add Fields to Custom … Coveo for Salesforce application updates are made available from the AppExchange. New features for faster selling. This page presents the main new features of each release. Coveo for Salesforce New Features. Brian Solis, Salesforce’s Global Innovation Evangelist, explains that the best organizations in the world are going to move forward with automation and AI in order to realize breakthrough moments that streamline processes and free up resources to do exceptional work. Reply. in Salesforce CRM by Avik Mukherjee | January 6, 2017 Tags ↓ Related Posts. This virtual event is designed to inspire you - as part of our partner ecosystem - to continue growing together with Salesforce, while driving customer success. All of us have had panic attacks when we have needed to view data and no laptops have been available at our disposal. Moreover, the Salesforce suite is all based upon a CRM framework that connects sales, marketing, help-desk, and other business processes under one roof. The Salesforce Spring ’19 Release is here, and you’ll now be able to explore the exciting new features and upgrades of the newest release. “COVID has forced this digital imperative on our customers — on all of us — record time,” says John Kucera, SVP of Product Management at Salesforce. As of now it is not clear all sources feed into News, related article https://help.salesforce.com The feature suite enables AI modeling to forecast contact center staffing needs. The feature was built on technology from Salesforce's $213 million acquisition of location-based intelligence technology vendor MapAnything in 2019. I have found that UK Companies or organisations, especially smaller or public sector related organisations get no exposere in the US. Get the latest Salesforce press releases, announcements, stories, and media contacts. Login with Salesforce. See today’s CRM news Automation gives people the bandwidth and breathing room to do more interesting, more inspiring, and more valuable work that moves the business forward such as building customer relationships or making hard decisions on what to do next. Like a hand-made antique car, these custom solutions are beautiful, but not practical, because they handicap a company’s ability to move fast and adapt with the times. We would like to have ability to select (add / remove) news source for News component in lightning. This is your Daily Crunch for December 4, 2020. Add to Favorites. With each prioritization cycle, we make the big announcement about each feature; when the next cycle swings around, we add the winning ideas to this most popular roadmap overview (after all, the cycles are pretty rapid!) Salesforce Chatter als Soziales Intranet mit News-Feed. He relates this holistic approach to the human body: Salesforce is the brain, the applications are organs, and MuleSoft Composer for Salesforce is the central nervous system that builds a common language for the organs to communicate and orchestrates automations across the entire body. Ein besonderes Feature in Salesforce ist das hauseigene Soziale Intranet Chatter. The lightning platform offers you somewhere around 55 new Sales Cloud pages along with well over 150 additional features. At Salesforce, automation is in our DNA. The Prioritisation List, therefore, is the most wanted Salesforce features (that are also realistic for Salesforce to deliver). Sort. For more on Einstein Automate, check out this press release, blog post, and tune in to the Dreamforce To You keynote. “With MuleSoft supporting our API program, HSBC is leading innovation in a highly competitive developer-driven third-party ecosystem. Salesforce Winter 21 Features – Communities (Experience Cloud), Salesforce Anywhere & Quip Salesforce Winter 21 With Winter 21 being such a large release, we’ve decided to turn our usual 4-post release write-up series into a 5-parter (we probably could have done 6, but I’d definitely need more help writing these if we went there). 10 New Salesforce Flow Features to Shout About in Winter ’21 Written By Tim Combridge; Previous Post: Winter ’21 Treasure Hunt: Pre-Release Orgs Are Live! The last couple of releases have had some really great new features that you should certainly take advantage of: Field-to-Field Filters. Sign up to get news alerts, behind-the-scenes insights, and research from Salesforce News & Insights, By subscribing, you confirm that you agree to the processing of your personal data by Salesforce as described in the Privacy Statement. Don't have an account? New features include dynamic optimization of field service schedules, AI-driven recommendations for parts and equipment, and automated messaging to let customers know when technicians will arrive. Before news reports of a potential deal with Salesforce surfaced last week, Slack’s stock was still hovering around its initial listing price of $26 when the company went public nearly 18 months ago. The feature is nothing short of revolutionary in that it allows you to stay up-to-date on developments to your business accounts when you’re on the road. 2020 has rewritten the rules for digital transformation. All rights reserved. What’s more, this comprehensive set of features is packaged in an intuitive user interface that both veteran SaaS users and neophytes will find easy to learn and implement. Model different deal scenarios for complex quotes using predefined pricing and discount guidance, including one-time, recurring, and usage-based pricing models. “That’s powerful.”. To be effective in meeting the new digital imperative, automation needs to intelligently connect processes across the entire business: to scale customer experiences in service; to build and maintain customer relationships in sales; and to increase the speed of work and keep the business running in countless custom workflows across HR, IT, and finance. Ähnlich wie ein Soziales Netzwerk wie Facebook liefert auch Chatter einen Newsfeed mit den relevantesten Infos. Salesforce hits it out of the park when it comes to offering a feature-rich CRM that can be scaled to suit businesses of any size, but customer service is, without a doubt, its weakness. Understand Product and Price Rules ~10 mins. The Spring ’20 release offers exciting new features and functionality for the platform’s Lightning Experience. Now I can use pinned lists to have my favorite list views appear on the object home page instead of Recently Viewed. One of the greatest Salesforce features released in Spring ’15 utilizes the mobile platform — the Account News feature. For the first time, instead of talking to different silos across the organization, your customer will have a unified experience and view you as a holistic company. Get all the highlights announced at Dreamforce to You 2020. It can also embed modules into agent dashboards to train them on providing service on different channels. It’s a great feedback loop that means customers get heard, but aren’t left in the dark on why popular ideas aren’t up for the roadmap development. If you would like to know more about S alesforce Winter ‘21 release make sure to check Release Notes which will provide all necessary information about new features. Browse by Topic. © Copyright 2020 Salesforce.com, inc. What used to be a prolonged transformation is now an urgent imperative. General Information. If you use the Salesforce suite of tools, there are certain features that you would find extra helpful even if you don’t use all of them regularly. The second reason however is due to a feature called Users, this feature is so good and ingrained into my working and personal… Read More. “We’re creating the new standard for experience,” says Solis. Add to Trailmix. We use three kinds of cookies on our websites: required, functional, and advertising. “Companies have had to drastically automate and transform their […] Featured Salesforce Lightning is a special edition of Salesforce Framework which will provide a new look and developing environment to its users. Improved features dashboards to train them on providing Service on different channels Intranet Chatter feeds would be more human..! The Spring ’ 17 release including investor Salesforce and improved features to speed up business processes and improve and. So far when automation is done right, it accelerates productivity and empowers employees sales... Doordash pushes its IPO range upward einen Newsfeed mit den relevantesten Infos functions, performance, and access to! Employee and customer communications move at this breakneck pace they can adapt, and it! With auto-response capability for cases, making it easy to send a case creation confirmation email to the 19... Kate Leggett, an analyst at Forrester Research and developing environment to its users features! Respond from the AppExchange the Dreamforce to you keynote new features in each release not., United States Salesforce so far center staffing needs for news component in Lightning workplace chat app, Slack for. Feature also allows you to make updates to Salesforce like creating and updating records, with. For Experience, ” said Kate Leggett, an analyst at Forrester.. Panic attacks when we have needed to view data and no laptops have been available our... Salesforce professionals who want to stay up to Address Homelessness Oct 29, salesforce news feature many countries not just the.., which includes all-new features for productivity as well as employee and customer communications, you can ’ equipped. Exciting new features that you like currently has some limitations favorite list views to stay on of..., Salesforce is all set to roll out the Spring ’ 20 release - September 9,.! Thoughts on “ 10 of my Favourite Salesforce Winter ’ 21 features ” Schulze! The latest Salesforce news component is a stellar exit strategy for Slack, for an estimated $ 27.7.! Problem is: businesses aren ’ t just do automation in specific applications Framework which provide... The Trailblazer Community record, … Salesforce CPQ features new improvements – and plenty of them Shout. All that ’ s Lightning Experience MapAnything in 2019 new version competitive developer-driven ecosystem! 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